Delivery Info

 

The Highlife seedbank have a number of Fast Discreet Delivery Options to choose from we are so confident in our delivery methods that we challenge you to find a better delivery option anywhere else. We only use the most efficient & discreet methods of delivery to ensure your goods are delivered as safe as possible.


You choose excactly how you want your items shipped and we can provide you with a tracking number so you can use online tracking and keep up to date with your parcel as it travels through the mail service. The best part is, for most countries there is No signature required upon delivery. Please also be aware we cannot send to some countries with a tracking number.

Please tell us if you would like them in original breeders packs(All seeds come sealed in original breeder packs unless otherwise specified).

Shipping Options

UK Delivery -

Royalmail First class recorded - from £3.49 - Est delivery time 1 - 2 business days

Royalmail 1st class standard post(No tracking) - Est delivery time 1 - 2  business days

Parcleforce - from £14.99 - Est delivery time - usally 24 hours - reccomended for larger orders ie. Accessories such as vaporizers , bongs ect..

 

International Delivery options

 

Royalmail -

International signed - This service is tracked and a signiture is required on delivery. From £7.99 - Est. Delivery time - 6 - 21 business days

Airsure - This is our most popular service You can track your order and no signiture is required. From £8.99 Est. - 5 - 10 business days

Airmail - This is our standard service no tracking is available and delivery can take anywhere from 7 - 21 business days - From £4.99 (no gaurantee available with this service)

Gauranteed Delivery - All gauranteed deliverys are sent by either airsure or international signed for the price for this service is £20.00. A small price to pay for peace of mind:)

 

Gauranteed Delivery Terms

You can pay extra at checkout for our gauranteed delivery. If you select this option and your order does not arrive within 20 business days then we will re ship your full order for free.

 

1. If your parcel is confirmed as delivered by the mail service provider however you claim to have not received it, you must take this up with the mail service including your mail person to obtain further information where the parcel was delivered to or left at your property.

2. Our guarantee is also voided if you enter an incorrect delivery name (not the name on the mail box) or address, as it is your responsibility to ensure we have the correct information to ship your parcel to. 99% of parcels arrive through your door however if your parcel requires collecting from the mail service then this is your responsibility to collect it. We do ask that please double check all information before submitting, because once it is submitted, we might not be able to change it before dispatch.

3. In the unlikely event your package is intercepted by customs you must provide us with a scanned image of the customs letter and or the empty packaging with any marks or stickers to confirm that it was actually seized then we will re-ship your order. If you cannot provide this infomation then the gaurantee is void.

4. This gaurantee only applys to packages that are confirmed either seized , stolen or lost.

If your address or name you provided was wrong or misspelled by you the customer when signing up or placing the order then we can not be held responsable. Once the package is in your country of origin it is your responsability to chase the package up if it gets lost or stolen we can only help you if it is lost or stolen within the UK once it has entered your country's mailing system it is out of our hands.

In the unlikely event that it was lost or stolen we will re-ship providing you can prove it was not mistake made by you the customer.

Packaging: All orders are sent descreetly small orders are usally sent in padded envelopes and larger orders in boxes. You can choose your prefered method by either leaving a comment order by email.

 

Shipping to PO BOX addresses:

We can no longer ship signed-for packages to PO BOX addresses in certain countries. If you want us to ship your order to a PO BOX, please make sure that your delivery country features in the list of countries below otherwise your order might be delayed due to a need for a change of address.

Below is a list of countries that we CAN ship to, to PO Boxes. If your country is NOT on this list it means we CANNOT send to a PO Box in your Country.

European Union Zones
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Latvia, Luxembourg, Malta, Netherlands, Portugal, Republic of Ireland, Spain and Sweden

Non-European Union Zones
Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Faroe Islands, Iceland, Liechtenstein, Madeira, Monaco and Switzerland

The rest of the world
Australia, Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand and USA, South Africa

Please keep all parcel packaging for future verification purposes.